Your entire back office, agentic

An AI team that runs your whole store.

Shopterly is five specialized agents — Order, Customer, Inventory, Operations, and Marketing — working your e-commerce business end to end, and pulling humans in only when it matters.

No spam — just an invite when a spot in the founding cohort opens up.

Meet the agents →
shopterly · live activity
OrderRefund issued for #SH-88214 — damaged item, auto-approved
CustomerAnswered delivery question for Mara L., closed ticket
InventoryLow stock on Canvas Tote — Sand, replenishment drafted
OperationsReconciled 142 orders, flagged 1 sync failure for review
MarketingFlagged Wool Scarf for a 10% promo — sales down 18% w/w
Status Building in public · Founding cohort now open · 10 stores, launching Q1
Meet the team

Five agents, one e-commerce operation

Each agent owns a slice of the business — reading the same live data, acting inside guardrails you set, and escalating to a human the moment a case is genuinely unusual.

Order Agent

Handles the full lifecycle of an order

From a quick status check to a messy payment dispute, the Order Agent reads order history, carrier data, and payment records to act — or route it up.

  • Check order
  • Change order
  • Cancel order
  • Refund
  • Handle payment/tip scenarios
  • Investigate order problems
Order #SH-88214Refund approved
ReasonItem arrived damaged
Approval pathAuto — under $75
Customer notifiedYes · 0.4s
Customer Agent

The front line for every shopper conversation

Answers questions in your brand's voice, pulls up the right order, and knows exactly when a case is too unusual to handle alone.

  • Answer customer questions
  • Look up orders
  • Check delivery
  • Handle returns
  • Escalate unusual cases
Inbound"Where's my order?"
Order found#SH-88214
StatusOut for delivery, Thu
Resolution time12 seconds
Inventory Agent

Keeps stock honest across every location

Watches stock levels across stores and warehouses, catches discrepancies before they become stockouts, and drafts replenishment before you have to ask.

  • Detect low stock
  • Investigate discrepancies
  • Recommend replenishment
  • Check inventory across stores/warehouses
Canvas Tote — Sand14 units left
Warehouse discrepancy−6 units, flagged
ReplenishmentPO drafted · 200 units
Operations Agent

Catches what would otherwise slip through

Watches every integration and data pipeline, flags what looks wrong, and hands humans a ready-made task instead of a raw error log.

  • Monitor failed integrations
  • Detect unusual orders
  • Reconcile data
  • Investigate errors
  • Create tasks for humans
WMS syncFailed at 09:14
Orders reconciled142 / 143
Task created"Review order #SH-88301"
Marketing Agent

Turns sales data into next moves

Reads sales trends across your catalog, spots what's slipping, and drafts the promotion or campaign to fix it — ready for your review.

  • Analyse sales
  • Identify products losing sales
  • Recommend promotions
  • Generate campaigns
Wool ScarfSales −18% w/w
Recommended action10% promo, 7 days
Campaign draftReady for review
How the team works

Detect, decide, act, escalate

01 / Detect

Read everything live

Agents watch orders, inventory, integrations, and sales as they happen — not on a nightly batch.

02 / Decide

Reason within guardrails

Each agent works inside policies you set — refund limits, promo ranges, approval thresholds.

03 / Act

Do the work, not just flag it

Refunds get issued, replenishment gets drafted, tickets get answered — automatically.

04 / Escalate

Know their own limits

Anything genuinely unusual lands on a human's desk as a ready-to-act task, not raw noise.

The full roster

One AI team, every part of the business

Each agent below can run standalone or as part of the full Shopterly team.

Orders

Order Agent

  • Check order
  • Change order
  • Cancel order
  • Refund
  • Handle payment/tip scenarios
  • Investigate order problems
Support

Customer Agent

  • Answer customer questions
  • Look up orders
  • Check delivery
  • Handle returns
  • Escalate unusual cases
Inventory

Inventory Agent

  • Detect low stock
  • Investigate discrepancies
  • Recommend replenishment
  • Check inventory across stores/warehouses
Operations

Operations Agent

  • Monitor failed integrations
  • Detect unusual orders
  • Reconcile data
  • Investigate errors
  • Create tasks for humans
Marketing

Marketing Agent

  • Analyse sales
  • Identify products losing sales
  • Recommend promotions
  • Generate campaigns
Coming soon

Finance Agent

  • Reconcile payouts
  • Flag margin drift
  • Forecast cash flow
  • Prep tax-ready reports
What we're building toward
5Agents shipping at launch
<1hrTarget setup time
10Stores in founding cohort
Q1Target launch window
Plays nice with your stack

Reads and acts across your existing tools

Storefronts, payments, warehouses, and support desks — all speaking through one layer.

Shopify WooCommerce Magento Stripe PayPal Gorgias Zendesk Klaviyo NetSuite Ongoing WMS DHL FedEx UPS
Pricing

Not set yet — and that's on purpose

We're still shaping pricing alongside the founding cohort, so it fits how real stores actually use the agents rather than a number we guessed upfront.

What we can tell you now

  • Usage-based, tied to what the agents actually handle — not a flat per-seat fee
  • Founding cohort members lock in discounted rates before public pricing goes live
  • No cost to join the waitlist or take part in early access
Join early access →
We're pre-launch and building with a small founding cohort — real stores, real feedback, shaping the roadmap before anyone else gets in.
— Join the founding cohort →
Questions

Frequently asked

Not yet — Shopterly is in active development. We're building with a small founding cohort of stores ahead of a public launch, and using their feedback to shape which agents ship first.

Shopterly is an AI team for e-commerce businesses — five specialized agents covering orders, customer support, inventory, operations, and marketing — working from the same live data instead of five disconnected tools.

Growing e-commerce brands who want the operational muscle of a much bigger back-office team, without hiring one — from single-store merchants to multi-warehouse retailers.

Both, depending on how you configure it. Agents act automatically within the guardrails you set — refund limits, promo ranges, approval thresholds — and escalate anything genuinely unusual as a ready-to-act task for a human.

Yes. Each agent works standalone or as part of the full team — start with the one solving your biggest bottleneck and add others when you're ready.

Most merchants are live in under an hour. Shopterly reads your existing store data and policies, then configures each agent's guardrails automatically — no code required.

Yes — Shopterly connects to Shopify, WooCommerce, Magento and custom storefronts, payment processors, your WMS, support desks like Gorgias and Zendesk, and 100+ carriers worldwide.

Ready when you are

Give your store a team that never clocks out